Privacy Policy
The fantasy sports market in India has experienced rapid growth in recent years. A sports-loving and entertainment-hungry audience has created a massive demand for fantasy sports in a short time. At the same time, fantasy sports platforms have enhanced fan engagement with the sports they follow. By joining contests and fantasy leagues, fans can stay connected with their favorite sports and experience the excitement of real-time action.
Understanding how to play fantasy leagues effectively is essential before entering any contest on top fantasy sports platforms. While each sport comes with its unique features, the fundamentals of participating in various fantasy sports leagues remain the same.
1. Information We Collect
We collect information to enhance your experience, comply with legal requirements, and improve our services. The data we collect includes:
A. Information You Provide
Account Information: Name, mobile number, email address, date of birth, gender, profile picture.
KYC Details (where applicable): PAN card, Aadhaar card, or other government-issued ID for age and identity verification.
Payment Information: Bank details, UPI ID, wallet details for withdrawals and deposits.
User Preferences: Language preference, gameplay choices, and notifications settings.
Support Queries: Information you provide when contacting customer support.
B. Information We Collect Automatically
Device Information: IP address, device ID, operating system, browser type, and app version.
Geolocation Data: To ensure compliance with legal gaming restrictions in certain regions.
Usage Data: Pages viewed, time spent, game sessions, transaction history, and app interactions.
Cookies and Tracking Technologies: Used for authentication, analytics, and personalized content.
C. Information from Third-Party Sources
Social Media Logins: If you sign in via Google or Facebook, we collect limited profile information.
Referral Programs: Data shared when you invite friends to join Game11.
2. How We Use Your Information
We use your information for the following purposes:
To create and manage your Game11 account.
To verify your identity and ensure compliance with gaming laws.
To process transactions, including deposits and withdrawals.
To enhance gameplay experience and provide personalized recommendations.
To improve security, detect fraud, and prevent unauthorized access.
To communicate important updates, promotions, and support messages.
To comply with legal and regulatory obligations.
3. Data Sharing & Disclosure
We do not sell your data. However, we may share your information with:
Third-party service providers (payment processors, cloud storage, customer support).
Legal Authorities if required under applicable laws or in response to valid legal requests.
Business Transfers in the event of a merger, acquisition, or sale of assets.
Affiliated Companies for seamless services and analytics.
4. Your Rights & Choices
You have the right to:
Access & Update: Review and edit your personal information in the app.
Withdraw Consent: Request deletion of your data (subject to legal retention requirements).
Restrict Processing: Opt out of non-essential data processing (e.g., marketing emails).
Delete Account: Permanently remove your account by requesting deletion.
5. Data Security Measures
We implement strict security measures, including:
Encryption of sensitive data (e.g., payments, KYC).
Secure cloud storage with limited access controls.
Regular security audits and compliance checks.
Two-factor authentication (2FA) for added account security.
However, no system is 100% secure, and we encourage you to maintain strong passwords and protect your account.
6. Data Retention
We retain your data only as long as necessary for:
Regulatory and legal compliance.
Providing seamless user experiences.
Resolving disputes and preventing fraud.
After the required retention period, your data is securely deleted or anonymized.
7. Children’s Privacy
Game11 is strictly for users aged 18 and above. If we discover that a minor has created an account, we will take immediate action to delete the data.
8. Cross-Border Data Transfers
Currently, we store data in India and comply with local regulations. If we transfer data internationally in the future, we will ensure adequate security measures are in place.
9. Changes to This Policy
We may update this Privacy Policy periodically. Users will be notified of significant changes. Please review it regularly to stay informed.
10. Contact Us
We may update this Privacy Policy periodically. Users will be notified of significant changes. Please review it regularly to stay informed.